Human Resource Management: Managing Employee Performance

This badge will provide students with essential information about employee performance management. They will be exposed to ways to appraise performance. Students will also learn about performance appraisal, 360- appraisal, appraisers, evaluation biases, ways to evaluated employee behaviors, competences, and contributions on the job. Activities in the badge will allow students to practice performance feedback and learn ways to improve its effectiveness.

Please note: WSU Badge Courses are for non-degree seeking students. Degree seeking students cannot enroll in a badge course.  If you are unsure of your student status, please contact us at 316-978-7579 or and we’ll provide assistance. 

Course Objectives:

Upon completion of the badge students will be able to:

  • Define performance and the purpose of performance management.
  • Explain strategic, administrative and developmental uses of performance appraisal.
  • Describe the advantages and disadvantages of multi-source (360-degree) appraisals.
  • Describe the role of performance appraisers and raters' errors.
  • Discuss ways to evaluate employee behaviors, competences, traits, and final results.
  • Practice performance feedback and ways to improve its effectiveness.

Credit Hours
Success in this 0.5 credit hour course is based on the expectation that students will spend, for each unit of credit, a minimum of 7.5 hours over the length of the course in direct instruction as provided by the instructor and an additional 15 hours outside of class reading, reflecting, and evaluating the topics for a total of 22.5 hours.

Grading Scale: Badge/No Badge

Evaluation: 100% completion of badge criteria


Gergana (Gery) Markova, Ph.D.

Gery Markova

Bio: Gery earned her Ph.D. in Human Resource Management for the University of Central Florida in 2006.
Research: Workplace deviance, employee well-being, and HR practices for small business.
Sample Publications: She has published research in Nonprofit Management and Leadership, Journal of Social Psychology, Entrepreneurship Theory and Practice, Management Research, Journal of Developmental Entrepreneurship, International Journal of Productivity and Performance Management, International Journal of Business Research and Management, Journal of Applied Management and Entrepreneurship, and International Journal of Strategic Management.


CRN Course # Term
26903 HRM 460 BD Spring 2019