Cost: $100

This 0.5 credit hour course emphasizes how to successfully compose professional correspondence including emails and memos. Using open educational learning materials, students will learn the basics of audience-specific professional written communication for paper and paperless correspondence. In addition to understanding best-practices for a variety of approaches, students will learn how to avoid common errors and misunderstandings.

Course Objectives

Upon completion of this badge, students will be able to:

  • Describe the core functions of an effective, clear, and concise email and memo.
  • Identify the value of simple language and define active and passive voice.
  • Explain why good organization is important to both you and your audience and explain how to organize any business message.
  • Demonstrate professional, conversational tone through correspondence practice.
  • Analyze and correct emails and memos for conciseness, grammar, punctuation, and successful content.

Credit Hours

Success in this 0.5 credit hour course is based on the expectation that students will spend, for each unit of credit, a minimum of 7.5 hours over the length of the course in direct instruction as provided by the instructor and an additional 15 hours outside of class reading, reflecting, and evaluating the topics for a total of 22.5 hours.

Credit Criteria

Grading Scale: Badge/No Badge

Evaluation: 100% completion of badge criteria


Michael Cole, MA

Michael works as a full-time Instructional Designer for the Media Resources Department and a adjunct instructor for the English department at Wichita State University. He obtained his BA and MA in English Language and Literature at Wichita State University and plans to begin his MFA in Creative Writing in the fall.

Michael has taught both online and face-to-face courses, including English Composition 011, 013, 101, and 102. He has also taught English 210: Business Writing and English 230: Exploring Literature.